18 capabilities · 1 platform

Everything you need to
run your IT operations

From real-time monitoring to threat hunting, from printer ink prediction to AI-powered actions — every feature is built for the way real IT teams work.

🖥️ Device Monitoring 🛡️ Security 🌐 Network 🤖 AI & Automation 💼 Business Tools
🖥️ Category 1

Device Monitoring

Real-time visibility into every endpoint — performance, inventory, activity, and remote control.

Real-Time Performance

CPU per-core, RAM, disk, network rate, temperature — live across every device, refreshing every few seconds.

Hardware & Software Inventory

Auto-discover every device's specs — CPU/RAM/disks/NICs — and catalog installed software, processes, and services.

Remote Commands

Restart, shutdown, run scripts, install updates, manage services — from the dashboard, with full audit trail.

Activity & Events Timeline

Logins, logouts, service crashes, boot/shutdown, disk errors — 20+ event types collected and timestamped.

🛡️ Category 2

Security & Compliance

Detect threats, prove compliance, and protect your data with privacy-first controls.

NEW

Threat Hunting & Data Exfiltration Detection

See every external connection on every device. Auto-match against Tor exits and malware C2 lists. Instant alerts when an unknown process talks to a flagged destination.

Antivirus, Firewall & Disk Encryption

Verify every endpoint has AV running, firewall enabled, BitLocker/FileVault/LUKS active, and security patches applied — TPM and Secure Boot status included.

Audit Log & Compliance Reports

Every admin action, user action, and security event is logged with full context. 180-day retention, CSV export, NESA/NCA-ready reports.

Privacy-First Event Collection

Granular control over what gets collected, on which devices, for how long. Surveillance categories are opt-in. GDPR & Egypt Law 151/2020 compliant by default.

🌐 Category 3

Network Operations

Track every byte that leaves your network, discover devices automatically, and manage printers without spreadsheets.

NEW

Bandwidth Analytics

Per-device upload/download tracking with 60-day historical charts. Top consumers, fleet-wide totals, per-interface breakdown. Spot the laptop that's hogging the office WAN in 5 seconds.

Network Device Discovery

Auto-scan your subnets. SNMP probing for switches and routers. ARP/Ping/Full Scan modes. Approve, ignore, or auto-classify discovered devices.

Advanced Printer Monitoring

Network printers (SNMP) and USB printers. Per-tank ink levels, paper trays, page counters. AI-predicted "ink runs out in X days" with confidence score. Auto-discovery for HP/Canon/Brother.

🤖 Category 4

AI & Automation

An Arabic-fluent AI that doesn't just answer questions — it takes action. Plus smart alerts that fire before users notice.

Raqeeb AI Assistant

Arabic-fluent AI that takes real actions. Ask "open a ticket for laptop 5" — it actually opens it. Ask "why is the server slow?" — it investigates and tells you the root cause.

Smart Alert Rules

13+ built-in rule types: high CPU/RAM/disk, failed logins, offline devices, expiring licenses/warranties, printer ink low, threat connections. Severity, cooldown, and auto-resolve all configurable.

Multi-Channel Notifications

Telegram for instant alerts (works in MENA where SMS is unreliable), email for digests, dashboard bell for in-app. Route different severities to different channels.

💼 Category 5

Business Tools

License tracking, maintenance planning, ticketing — the back-office IT work that nobody else automates well.

Software License Management

Track every software license — seats used vs. total, expiry dates, cost per seat. Auto-alert before renewal so you never lose access (or overpay for unused seats).

Maintenance & Replacement Planning

Schedule preventive maintenance, log repairs, plan replacement based on age + condition + replacement rules. Track warranty expiry across the fleet.

QR-Code Tickets

Stick a QR sticker on every device. End-user scans, fills a 30-second form, ticket is created — no login required, mobile-first. Routes to the right team automatically.

Reports & Excel Exports

Asset reports, warranty reports, license usage, maintenance history — exportable to Excel/CSV for finance, audits, or the board deck.

All 18 features.
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